PRIVACY AND DATA PROTECTION

Informatički centar d.o.o. is committed to protecting customers' personal data by collecting only the necessary basic information required for registration and use of the portal.

Users have the right to review their personal data and request its deletion ("Right to be forgotten").

All user data is strictly protected and is accessible only to employees who need this information to perform their duties.

All employees of Informatički centar d.o.o. and business partners are responsible for respecting the principles of privacy protection.

CORRECTION / UPDATING OF PERSONAL DATA

Informatički centar d.o.o. values and protects your privacy.

In the process of providing the requested service and delivering notifications and information related to your services, we will use only the information you voluntarily provide to us.

We undertake not to sell, disclose or provide this information to third parties in any manner not stated in this privacy policy.

SECURITY

This website takes all necessary measures to protect user data. Access to all information about our users is restricted.

Access to confidential data is limited to employees who need it to perform a specific service.

Technical and organizational security measures are applied, including:

• communication encryption (SSL/TLS)
• password hashing
• maintaining accounting records
• data backups
• security event monitoring

CORRECTION / UPDATING OF PERSONAL DATA

If the user's personal data changes or the user no longer wishes to use our service, we enable the correction, updating or removal of the user's personal data that we hold.

A request for correction, updating or deletion of data can be sent to:

WHAT DATA DO WE COLLECT

During registration

• e-mail address
• password (stored in encrypted form)

When using the portal

• company name
• OIB / Tax Identification Number
• address
• contact information
• data contained in e-invoices
• accounting data
• IP address
• activity logs

PURPOSE OF DATA COLLECTION

Data is processed for the following purposes:

• creating a user account
• providing e-invoice sending and receiving services
• maintaining accounting records
• fulfilling legal obligations
• system security
• customer support

TRANSFER TO THIRD PARTIES

Data may be shared with:

• hosting service providers
• IT support providers
• government authorities when required by law

HOW LONG DO WE RETAIN YOUR DATA

Data is retained:

• for as long as the user account exists
• for the legally prescribed periods applicable to accounting documentation
• until the expiry of limitation periods for potential legal claims

MODIFICATION AND UPDATING OF DATA

The user may at any time access their data stored on the website, where they can review, modify and delete it.

The customer or user may at any time obtain information about which data Informatički centar d.o.o. has stored by sending an inquiry to the following e-mail address:

We can provide a response to your inquiry only if it is sent from an active e-mail address registered in our system and contains the correct information necessary to protect you from the disclosure of your personal data to a third party.

RIGHT TO BE FORGOTTEN

The user has the right to request the deletion of their personal data at any time.

The request can be sent to:

The data will be deleted without undue delay, unless there is a legal obligation to retain the data, a legitimate interest, or another legal basis for exercising or defending legal rights.

RIGHT TO LODGE A COMPLAINT

If, despite all measures taken to protect personal data, you believe that you have grounds for a complaint, please contact:

In addition to contacting us, you may also submit a complaint to the competent data protection authority.

PERSONAL DATA SECURITY MEASURES

We take data protection seriously and use advanced technologies to keep your data protected.

We implement all reasonable measures to protect data, but we cannot guarantee the security of information transmitted to or from the Internet and therefore cannot be held responsible for information received by a third party through such means.